Services
Everything you need to talk to customers on WhatsApp and beyond
One product for marketing, sales and support conversations, with help from our team to get you live.
WhatsApp Business API
Your number on Meta’s official platform
- Connect your number through Meta’s own signup
- Create marketing, utility and one-time-code templates
- Delivery and read ticks on every message
- STOP and START handled for you
Shared team inbox
WhatsApp, Instagram and Messenger chats in one place
- Every chat from WhatsApp, Instagram and Messenger together
- Assign chats and see who is handling what
- Photos, voice notes and files right in the chat
- Knows the 24-hour window and switches to templates after it
Broadcasts
Offers and updates to the right people
- Send to a tag, a saved segment, one number or an uploaded list
- Personalise with each contact’s name and details
- Send now or schedule for later
- Only contacts who opted in get marketing messages
Automations
When something happens, the next step happens by itself
- Start on a new contact, a tag, a keyword, a lead form or a deal stage
- Wait, check, send WhatsApp, SMS or email, reply, tag and assign
- Add deals and follow-up tasks for your team
- See every contact’s path through each automation
AI replies
Answers common questions any time of day
- Answers WhatsApp, Instagram and Messenger chats from your own articles
- Hands the chat to your team when a person is needed
- Suggests replies to teammates in the inbox
- Try any question safely before switching it on
SMS
DLT-registered SMS for alerts, OTPs and offers
- Your DLT sender IDs and templates, checked before sending
- Alerts, one-time codes and promotions
- Delivery reports for every message
- Promotional SMS kept to permitted hours
Campaigns and updates from the same contacts
- Send from your own domain
- Campaigns and one-off transactional emails
- Opens, clicks and bounces tracked
- Unsubscribes and bounced addresses respected automatically
Contacts and segments
Everyone you talk to, organised
- Import from Excel or CSV with column matching
- Tags, sources, custom fields and saved segments
- Opt-in records for every channel
- Each customer’s full history in one place
Sales pipeline
Deals and follow-ups next to the chats
- Pipelines with your own stages
- Deals linked to contacts and chats
- Tasks with due dates for each salesperson
- Open value and a weighted forecast
Reports
Messages, team speed, leads and sales
- Delivery, read rates and spend per channel
- First response and time to close, per teammate
- New contacts by source, opt-ins and Lead Ads
- Won deals and win rate; download any table
Prepaid wallet
Pay only for what you send
- Top up in rupees by UPI, card or net banking
- Pay per message, by type
- GST shown on every top-up, with invoices
- Failed WhatsApp templates are refunded
Mobile app
Reply from your phone
- Android and iPhone
- Reply to chats and send templates
- Notifications for new and assigned chats
- Wallet balance and broadcast progress
API and integrations
Connect your website, store or CRM
- API keys for your own systems
- Webhooks when messages, contacts or deals change
- “Connect with AsysConnect” for partner apps
- Lead Ads and Excel or CSV import built in
Setup and support
People to help you get live and stay live
- Help connecting your WhatsApp number
- Guidance on getting templates approved
- Support tickets answered by our team
- Help from our team to get started
Not sure where to start?
Tell us how you talk to customers today and we will suggest a setup.
Instagram and Facebook
DMs, comments, posts and Lead Ads